Virtual Interview Resource Center

Learn the best practices for using Flo Recruit for your virtual interviews.

Employer / Non-client
Employer / Client
University
Student

Frequently Asked Questions

How do lawyers receive their schedule and video chat links for Flo Recruit OCI events?

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Emails with links are sent to the employer contact who is then responsible for forwarding those emails to their interviewers. 

What do I do if there is a change of interviewers during OCI?

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Recruiters must notify the school of any changes to ensure the schedule and links are up to date.

I have a last minute interviewer change. Can I forward an old interviewer link to a new interviewer?

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No. Links are specific to each interviewer, so a new link must be generated by the school.

How do I download candidate documents from Flo Recruit OCI events?

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Candidate documents can be downloaded through the interviewer links. Click here for a step-by-step tutorial.

An interviewer is having trouble with their video/sound. How should they resolve this? 

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Interviewers should use the blue in-app chat in the bottom left corner of the screen for immediate assistance. Please ensure they view our troubleshooting guide and interviewer training video in preparation for their interviews.

Employers ONLY to test Flo Recruit with your firewall

Frequently Asked Questions

How/when do Flo Recruit OCI events show up in my account?

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The schools determine when the event is shared with employers, which is typically within 24-48 hours. Once shared, employers will have read-only access to the OCI event.

Is there a way for me to know if interviews are running smoothly?

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Yes! The live dashboard will give you a bird’s eye view of the virtual interviews in real time.

I have a last minute interviewer change. Can I forward an old interviewer link to a new interviewer?

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No. Links are specific to each interviewer, so a new link must be generated either by the school for OCI, or by you for your virtual callbacks.

How do I bulk download candidate documents from Flo Recruit OCI events?

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Candidate documents will be available for bulk download at the end of the OCI day. Click here for a step-by-step tutorial.

An interviewer is having trouble with their video/sound. How should they resolve this? 

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Interviewers should use the blue in-app chat in the bottom left corner of the screen for immediate assistance. Please ensure they view our troubleshooting guide and interviewer training video in preparation for their interviews.

Employers ONLY to test Flo Recruit with your firewall

Frequently Asked Questions

I’m having trouble importing my Symplicity/12Twenty OCI schedule into Flo Recruit. What’s the issue?

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Flo Recruit will indicate what the error is when you attempt your import. Make sure your .csv file includes headers, has no empty cells, and includes all columns listed in the example file.

How do I share our school’s Flo Recruit OCI event with employers?

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After the OCI event is created, a window will pop up asking you to share the event with employers.

Is there a way for me to know if interviews are running smoothly?

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Yes! The live dashboard will give you a bird’s eye view of the virtual interviews in real time.

A firm notified me of a last minute interviewer change on their OCI schedule. Can the new interviewer use the old interviewer’s link?

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Yes, they can use the old interviewer's link; however, that will mean that the new interviewer will join the room as the old interviewer's name. Links are specific to an interviewer's name, so the school is responsible for editing the schedule to generate a new interviewer link to be sent to the employer contact.

A recruiter let me know that an interviewer/student is having trouble with their video/sound. How should they resolve this?

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Interviewers/students should use the blue in-app chat in the bottom left corner of the screen for immediate assistance. Please ensure interviewers and students view our troubleshooting guide, and interviewers view our interviewer training video in preparation for their interviews.

Frequently Asked Questions

How will I receive my schedule and video chat links for Flo Recruit OCI events?

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Schools will send emails to students automatically with the necessary information, typically 24-48 hours prior to the start of OCI.

What can I expect during virtual OCI, and how should I prepare?

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Glad you asked! Visit our Student Guide for Virtual Interviews to see helpful tips and tricks from the Flo Recruit team.

How do I upload my candidate documents into Flo Recruit?

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Click “Update Profile” in your schedule email, or upload them via your video chat link when you join your interview.

I am having trouble with video/sound in my interview. What do I do?

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Students should use the blue in-app chat in the bottom left corner of the screen for immediate assistance. Please be sure to view our troubleshooting guide in preparation for your interviews.

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