Virtual Interview Resource Center

Learn the best practices for using Flo Recruit for your virtual interviews. Sign up for a training webinar below.

Interviewer
University
Student
Recruiter

Frequently Asked Questions

How do lawyers receive their schedule and video chat links for Flo Recruit OCI events?

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Emails with links are sent to the employer contact who is then responsible for forwarding those emails to their interviewers. 

What do I do if there is a change of interviewers during OCI?

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You or your recruiter should request the school edit the interviewer name on the schedule to ensure everything is accurate and up to date, but you can forward the original link to your new interviewer.

How do I download candidate documents from Flo Recruit OCI events?

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Candidate documents can be downloaded through the interviewer links. Click here for a step-by-step tutorial.

An interviewer is having trouble with their video/sound. How should they resolve this? 

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Interviewers should use the blue in-app chat in the bottom left corner of the screen for immediate assistance. Please ensure they view our troubleshooting guide and interviewer training video in preparation for their interviews.

Frequently Asked Questions

I’m having trouble importing my Symplicity/12Twenty OCI schedule into Flo Recruit. What’s the issue?

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Flo Recruit will indicate what the error is when you attempt your import. Make sure your .csv file includes headers, has no empty cells, and includes all columns listed in the example file.

How do I share our school’s Flo Recruit OCI event with employers?

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After the OCI event is created, a window will pop up asking you to share the event with employers.

Is there a way for me to know if interviews are running smoothly?

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Yes! The live dashboard will give you a bird’s eye view of the virtual interviews in real time.

A firm notified me of a last minute interviewer change on their OCI schedule. Can the new interviewer use the old interviewer’s link?

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Yes, they can use the old interviewer's link; however, the new interviewer will display the old interviewer's name until the school edits the name on the schedule. However, the link will not change when the name is edited. The original interviewer link can be shared with the new interviewer. (This is a new update!)

A recruiter let me know that an interviewer/student is having trouble with their video/sound. How should they resolve this?

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Interviewers/students should use the blue in-app chat in the bottom left corner of the screen for immediate assistance. Please ensure interviewers and students view our troubleshooting guide, and interviewers view our interviewer training video in preparation for their interviews.

Frequently Asked Questions

How will I receive my schedule and video chat links for Flo Recruit OCI events?

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Schools will send emails to students automatically with the necessary information, typically 24-48 hours prior to the start of OCI.

What can I expect during virtual OCI, and how should I prepare?

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Glad you asked! Visit our Student Guide for Virtual Interviews to see helpful tips and tricks from the Flo Recruit team.

How do I upload my candidate documents into Flo Recruit?

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After receiving your Schedule Email from your school, click Join Virtual Room to begin uploading your documents. Select a document to begin uploading. You can upload the same file for all employers or customize for each employer. The GIF below shows you how the process will work.

I am having trouble with video/sound in my interview. What do I do?

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Students should use the blue in-app chat in the bottom left corner of the screen for immediate assistance. Please be sure to view our troubleshooting guide in preparation for your interviews.

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Frequently Asked Questions

How do lawyers receive their schedule and video chat links for Flo Recruit OCI events?

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Emails with links are sent to the employer contact, who is responsible for forwarding those emails to interviewers. Alternatively, recruiters who have Flo Recruit accounts can automate schedule emails to send straight to interviewers. Don't have an account? Check out our OCI Access option.

What do I do if there is a change of interviewers during OCI?

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Recruiters should request the school edit the interviewer's name, so the schedule remains accurate and updated for all parties. The original interviewer's link can be forwarded to the new interviewer, or you can wait for the university to send you a new email with the corrected name. The link will not change.

How do I download candidate documents from Flo Recruit OCI events?

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New this season, you can bulk download candidate documents via a link that will be emailed to your Employer Contact along with your interviewers' schedules. We will add more document download instructions to our Recruiter resource tab before July. You can also still access candidate documents by navigating to "View Profile" within your interviewers' virtual rooms. (https://start.florecruit.com/training-documents/viewing-candidate-documents)

An interviewer is having trouble with their video/sound. How should they resolve this? 

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Interviewers should use the blue in-app chat in the bottom left corner of the screen for immediate assistance. Please ensure they view our troubleshooting guide and interviewer training video in preparation for their interviews.

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